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Customer Relationship Management

Streamline processes, get to know your customers, and improve their experience. CRM systems are a key growth tool for businesses, big and small.

Skipping CRM could harm your business
Customer relationship management (CRM) systems provide one central database to manage customers and their interactions with your business.

They’ve become a non-negotiable tool for high-performance teams. Yes, even if your business is small and you think you can keep track of everything yourself.

Tools like Outlook and Trello don’t offer advanced tracking and reporting like purpose-built CRM systems. Plus, getting set up doesn’t have to be a heavy time and money investment. Abstract can do the whole thing for you – and there’s a system to suit every budget.

Start thinking outside of the box

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Improve customer relationships & grow your business
It costs around 5 times less to retain a customer than to acquire a new one.

With in-depth data at your fingertips, you can streamline processes, better serve customers, and upsell and cross-sell based on their individual profiles.

Manage interactions with both customers and leads, and centre your business growth around people (not guesswork!).

Shape, set-up, grow

Our approach to data management

The right CRM system means less admin and more visibility across your customer base. From their purchase history to logged support tickets, seeing the whole picture could make a huge difference.

01 Shape

We get to know your business and its customers. With a grasp of the gaps in your data management, we can shape a CRM solution to suit.

02 Set-up

Our team takes care of the set-up for you. We’ll provide training so you get the most out of every feature and streamline your processes like never before.

03 Grow

Let data guide your growth decisions (not stress you out!) With better customer relationships all around, your business is free to scale.

Let’s talk growth.

Stronger customer service. Powerful marketing. When experience and acquisition work hand-in-hand, your business can enter its next growth phase.

I'd like to...

Acquire more customers
Improve the customer experience
Outsource your digital department

Customer Acquisition

Search Engine Optimisation (SEO)

Google Ads

Meta Ads

LinkedIn Ads

Social Media Marketing

Content Marketing

Customer Experience

SMS + Email Marketing

Customer Relationship Management

Automation

Outsourced Digital

Digital Marketing Consultant

Don’t stress – your free strategy session is waiting.

Let’s talk about how CRM could boost your business. Whatever your goals and budget, sound it out with one of our senior strategists.

Let's get started today

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Performance Driven

Personalised Approach

Bespoke Strategies

"I recommend Abstract Digital, Steve and his team without reservation."

“We have worked with Steve and the Abstract Digital team for around 3 years. He has significantly helped me with marketing our business – particularly through the challenging Covid years where our business was closed down for weeks on end on several occasions.

Steve has always been present, available and responsive to any questions or challenges as they presented – I think that is what I appreciate the most – the relationship, rapport and communication with the client. As marketing is not my field, the results Abstract Digital has achieved for us are amazing and Steve does not hesitate to give guidance and support.

I am so grateful to have Abstract Digital at my back particularly over the recent, very difficult years. I recommend Abstract Digital, Steve and his team without reservation.”

Margie Blackwood

Kids Kampus

"We couldn't be happier..."

“We couldn’t be happier with the incredible results we’ve seen since partnering with Abstract Digital From the start, their team took the time to understand our brand, goals, and unique challenges, leading to a significant increase in our online presence and driving high-quality leads to our business.

Their commitment to transparency and data-driven strategies has been truly impressive. Regular, detailed reports kept us in the loop, showing us exactly where our dollars were going and the impact they were having. The team is not only knowledgeable but also extremely responsive and attentive to our needs.

Thanks to their efforts, we’ve seen a dramatic boost in website traffic. Abstract Digital has been a game-changer for our business, and we highly recommend them to anyone looking to elevate their digital marketing efforts and achieve real results!”

Marc Wooller

NP Management

"The results they have achieved for us are amazing..."

“We have worked with Steve and the Abstract Digital team for over 3 years now. They have helped us with our website & SEO, implement an email database & marketing strategy and with numerous marketing campaigns through social media and google. The results they have achieved for us are amazing and Steve goes above and beyond for us we highly recommend getting in touch with them!”

Claire Hunt

Glacier Country

"Steven and his team have gone over and above expectations."

“Steven and his team have gone over and above expectations. They are responsive and solutions focused. Abstract has helped propel our website up google rankings faster than expected after being let down by several other digital agencies. They have built out quality content pages and the regular reporting provides quick and actionable information.”

James Penman

Minerva Health

"Working with Steven and the team at Abstract Digital is just a breath of fresh air."

“Working with Steven and the team at Abstract Digital is just a breath of fresh air. They are so friendly, knowledgeable and helpful. I consider them to be partners rather than an transactional agency. No question is a silly question and I always feel very supported and in good hands. I always recommend Abstract Digital!”

Ann Pocock

FoodiQ

"We have experienced a professional, human and most importantly, effective digital marketing service."

“We have been working with the Abstract team for well over a year in which we have experienced a professional, human and most importantly, effective digital marketing service. I would recommend Steven and the Abstract Digital team all day, every day!”

Kai Daniel

Bring on Monday

"A great company to work alongside..."

“A great company to work alongside to bring our visions of ‘all things email marketing’ to life! Steven is a pleasure to deal with & has helped a lot in elevating our new site! Turnover time is 100%! Highly recommend going to Abstract Digital and the knowledgeable team!”

Jacky McKenzie

Jacky Mckenzie

"Steven and his team have been a dream to work with..."

“Steven and his team have been a dream to work with over the last 12+ months. Working on a range of projects with us and our clients across the digital marketing spectrum they have delivered impressive results and ROI, all while having a good time!”

CJ Daniel-Nield

Planes Studio

"Working with Steven from Abstract Digital has been a pleasure..."

“Working with Steven from Abstract Digital has been a pleasure, he has added significant value to multiple projects across our digital strategy. The ability to slot in with the team and our other agencies, while being generous with his time, advice and good humour has kept us on track.

Steven helped us anticipate and solve problems resulting in enhanced customer experience. Abstract Digital has allowed our business to make quality decisions at critical times and I thoroughly recommend you get in touch with them today if you need assistance with taking your digital strategy to the next level!”

Kim Williams

Simx

Digital marketing strategies done right. Feels refreshing, doesn’t it? We unravel your business’ challenges to generate meaningful outcomes, using the most advanced tools in our digital toolbox.

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  • +64 21 335 407

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